Fast Divorce – Terms and Conditions

Effective Date: March 6, 2025

1. Acceptance of Terms

By accessing or using Fast Divorce (“Company,” “we,” “us,” or “our”), you (“User,” “you,” or “your”) agree to comply with and be bound by these Terms and Conditions (“Terms”). If you do not agree, please do not use our services.

Fast Divorce is not a law firm and does not provide legal representation or legal advice. Purchasing services does not establish an attorney-client relationship between you and Fast Divorce. Fast Divorce cannot advise you about your legal rights or the law.

No government agency, including the county recorder, has reviewed, endorsed, or approved our knowledge, experience, or the quality of the services we provide.

2. Legal Document Assistant (LDA) Contract Acknowledgment and Notice to Consumer

By signing the online application, you acknowledge and agree that this document serves as the legally required written contract for services under California Business & Professions Code § 6410.

This agreement is legally binding upon electronic signature submission and serves as the required Legal Document Assistant (LDA) contract and Notice to Consumer between Fast Divorce and you, the client.

You have the right to explore free or low-cost legal representation through a local bar association or legal aid foundation. If you suspect fraud, unauthorized practice of law, or any other issue, you may contact local law enforcement, the district attorney, or a legal aid organization.

3. Refund and Cancellation Policy

Fast Divorce complies with California Business & Professions Code § 6410(e) regarding cancellations and refunds.

  • Divorce Services: Clients have the right to cancel within five (5) business days if no services have been performed. If services begin immediately, clients may cancel within 24 hours. Refunds are available only if cancellation occurs before document preparation begins. Partial refunds may be issued at our discretion.
  • Divorce Mediation: Non-refundable once mediation sessions are scheduled. If one spouse refuses to participate, fees remain non-refundable.
  • Super Fast Divorce – No Refund if Spouse Refuses to Sign or Files a Response (FL-120)

The Client acknowledges that Super Fast Divorce requires both spouses to sign. If the Client’s spouse refuses to sign or files a Response (FL-120) in court, the Client is not entitled to a refund.

  • Lex Divorce – No Refund if Spouse Files a Response (FL-120) or Incorrect Address is Provided

The Client acknowledges that Lex Divorce is for cases where the other spouse does not respond. If the Client’s spouse files a Response (FL-120) in court, no refund will be issued. Additionally, no refunds will be granted if the Client provides an incorrect address for the respondent. Fast Divorce does not guarantee service of process; our registered and bonded Process Servers will attempt service up to four (4) times. If service is unsuccessful, the Client may need to pursue alternative service at their own expense.

Non-Transferability & Service Change Policy
All services purchased from Fast Divorce are non-transferable and apply only to the service originally selected. Clients cannot switch from Super Fast Divorce to Lex Divorce, or vice versa, without incurring additional costs. If a change in service is required, the Client must pay the applicable difference in fees and any additional court or processing costs.

Refund Limitations:

Refunds are only available if no substantive work has been completed. Substantive work includes but is not limited to document preparation, client consultations, or case management services. If substantive work has begun, refunds will be issued at Fast Divorce’s sole discretion based on the percentage of work completed.

Refunds apply only to Fast Divorce service fees. Court fees, e-filing fees, and third-party service fees are non-refundable under any circumstances. Once Fast Divorce has submitted a court filing on the client’s behalf, the court fee is fully earned and non-recoverable. Once documents have been prepared and sent for client review, no refunds will be granted.

To request a refund or cancellation, email hello@fastdivorce.com. Refunds, if applicable, will be processed within 7-10 business days.

Chargeback Protection:

By signing this agreement, the client expressly waives the right to dispute charges for services rendered through their bank, credit card provider, or payment processor, except in cases of actual fraud or proven non-delivery of services. Chargebacks filed outside of these conditions will be deemed a material breach of this agreement. Fast Divorce reserves the right to dispute fraudulent chargebacks, report them to credit agencies, and seek legal action to recover all costs, including attorneys’ fees and collection expenses.

4. Our Services

Fast Divorce provides 100% online, court-free divorce solutions in California, specializing in:

  • Super Fast Divorce – For couples who agree on all terms and want a quick, uncontested divorce.
  • Lex Divorce – Divorce without a spouse’s cooperation, proceeding with default judgment.
  • Finalize Divorce – If your divorce process has stalled, we fix and finalize it.
  • Divorce Mediation – Offered in partnership with Start Fresh Divorce Mediation, an independent mediation service.

Mediation Disclaimer:

Divorce Mediation is a structured negotiation process and does not constitute legal advice or representation. Mediators facilitate discussions but do not draft binding legal agreements or advocate for either party. Mediators do not verify the fairness of any agreement. Clients should have any settlement agreement reviewed by a licensed attorney before submission to the court.

5. Eligibility for Services

To use our services, you must:

  • Be at least 18 years old.
  • You or your spouse has lived in California for at least six months and in your county for at least three months.
  • Provide accurate and complete information.

Mediation Eligibility

  • Mediation is voluntary and requires mutual agreement from both spouses.
  • Clients agree that all mediation services will be engaged through Start Fresh Divorce Mediation and will receive a separate service contract from them to proceed.
  • All mediation sessions are conducted via Zoom.

6. No Legal Advice or Representation

Fast Divorce and Start Fresh Divorce Mediation do not provide legal advice, legal representation, or discuss legal strategies. If you require legal guidance, consult a licensed attorney.

7. Fees and Payment

All payments are due upfront before services begin.  Fast Divorce operates on flat-fee, no-surprise pricing:

  • Super Fast Divorce (Uncontested) – $1,999 + court fees.
  • Lex Divorce (Default) – $1,999 + court fees.
  • Finalize Divorce – Starts at $1,000 + court fees (pricing depends on case complexity).
  • Divorce Mediation (Uncontested) – Starts at $4,500 flat fee + court fees pricing depends on case complexity).

Court and e-filing fees are not included in the flat fee and are the responsibility of the client. The filing fee for Super Fast Divorce and Mediation clients is $1,100 for both spouses ($550 per spouse), and $550 for Lex Divorce clients.

Fast Divorce will assist clients in applying for a court fee waiver if they believe they are eligible; however, clients assume full responsibility for the application and its outcome.

  • Divorce Certification “the divorce certificate” is not included in this service fee, but can be acquired for an additional cost.

8. Client Responsibilities

By using our services, you agree to:

  • Provide accurate, complete, and truthful information.
  • Respond promptly to communications to avoid case delays.
  • Review and approve all documents before submission.
  • Pay all court filing fees and third-party costs.

Timely Cooperation Requirement:

Clients must provide requested information within 14 days of Fast Divorce’s request. If a client fails to respond within this timeframe, the case may be placed on hold. If a case remains on hold for more than 60 days, it may be closed without a refund. Fast Divorce is not responsible for delays caused by the client’s failure to provide timely responses. Reactivation fees may apply to resume processing.

9. Court Rejection Policy

If court papers are rejected due to an error on our part, we will revise and resubmit them at no additional cost. However, Fast Divorce is not responsible for court processing delays, rejections, or unforeseen administrative backlogs.

10. Limitation of Services and Termination

Fast Divorce reserves the right to terminate service if:

  • We determine your case cannot proceed for any reason.
  • You fail to provide required documents or responses.
  • A legal or court-related issue prevents us from assisting further.

Fast Divorce reserves the right to terminate services immediately if a client:

  • Engages in harassment, abuse, excessive or repetitive communication, or refusal to comply with outlined procedures.
  • Exhibits behavior that is disruptive, offensive, or prevents Fast Divorce from effectively completing the service.
  • Fails to make required payments, pay court fees, or submit necessary information within the required timeframe.
  • Is non-responsive for more than 60 days, in which case the case may be closed without a refund.
  • Repeatedly fails to provide required documents.

If a client is non-cooperative but does not engage in misconduct, Fast Divorce will provide a written warning before termination. Clients who engage in hostile or unreasonable behavior may be permanently barred from using Fast Divorce’s services. If services are terminated due to client misconduct, no refunds will be issued.

If terminated, refund eligibility will be determined based on services rendered at the time of termination.

11. Customer Portal & Communication

We provide a secure customer portal (via Clio for Clients), which serves as the central hub for:

  • Communication with your case manager
  • Document access and approval
  • Payments and receipts
  • Status updates

Upon sign-up, you will receive an email invitation to create an account within 24 hours. Clients must regularly check their portal to stay updated on their case progress.

12. Liability & Indemnification

FAST DIVORCE DOES NOT GUARANTEE THAT ANY COURT WILL APPROVE DOCUMENTS, GRANT A DIVORCE, OR ACCEPT A FILING WITHOUT ISSUE. COURT PROCESSING TIMES, JUDICIAL DISCRETION, AND PROCEDURAL REQUIREMENTS ARE BEYOND FAST DIVORCE’S CONTROL. COURT DECISIONS ARE AT THE SOLE DISCRETION OF THE JUDGE. CLIENTS ACKNOWLEDGE THAT LEGAL OUTCOMES ARE INHERENTLY UNCERTAIN, AND FAST DIVORCE IS NOT RESPONSIBLE FOR DELAYS, REJECTIONS, OR MODIFICATIONS REQUIRED BY THE COURT.

Indemnification:

THE CLIENT AGREES TO INDEMNIFY, DEFEND, AND HOLD HARMLESS FAST DIVORCE FROM ANY CLAIMS, INVESTIGATIONS, ENFORCEMENT ACTIONS, OR PENALTIES BROUGHT BY ANY GOVERNMENT AGENCY, REGULATORY BODY, OR THIRD PARTY ARISING FROM THE CLIENT’S USE OF OUR SERVICES.

THE CLIENT AGREES TO INDEMNIFY, DEFEND, AND HOLD HARMLESS FAST DIVORCE, ITS OFFICERS, EMPLOYEES, AGENTS, AND AFFILIATES FROM ANY AND ALL CLAIMS, LIABILITIES, DAMAGES, LOSSES, COSTS, EXPENSES, AND LEGAL FEES ARISING OUT OF OR RELATED TO:

  • The client’s breach of this agreement.
  • The client’s use or misuse of Fast Divorce’s services.
  • The client’s failure to comply with any applicable laws or regulations.
  • Any claims from third parties, including but not limited to spouses, attorneys, or government entities, related to the client’s use of Fast Divorce’s services.

FAST DIVORCE’S TOTAL LIABILITY FOR ANY CLAIMS SHALL NOT EXCEED THE TOTAL FEES PAID BY THE CLIENT FOR THE SERVICES. THIS LIMITATION APPLIES TO ALL CLAIMS, INCLUDING BREACH OF CONTRACT, NEGLIGENCE, AND OTHER CAUSES OF ACTION.

Client Reviews and Testimonials:

By using Fast Divorce, you agree that any reviews, testimonials, or feedback may be used for marketing and promotional purposes, including on our website, social media, and third-party platforms. We will only disclose your name or initials unless you provide explicit consent. To opt out, notify us in writing at hello@fastdivorce.com.

13. Clients Residing Outside of California

Fast Divorce exclusively provides services related to divorce proceedings in California. If you are a client residing outside of California, you acknowledge and agree that:

  • Eligibility Requirement: You may only use our services if your spouse meets California’s residency requirements for divorce (residing in California for at least 6 months and in the filing county for at least 3 months).
  • Jurisdiction Agreement: You agree that all services provided by Fast Divorce are governed exclusively by California law, regardless of your place of residence.
  • No Legal Advice Outside California: Fast Divorce does not provide legal advice and does not advise on laws outside of California. If you have legal questions regarding your divorce’s impact in another state, consult an attorney licensed in your jurisdiction.
  • Waiver of Jurisdictional Objections: By using our services, you voluntarily submit to the jurisdiction of California courts and waive any claim that California is an improper forum.
  • Dispute Resolution: Any disputes arising from this agreement shall be resolved through binding arbitration in Los Angeles County, California, unless the claim is eligible for small claims court in California.

14. The 6-Month Waiting Period

  • Clients explicitly agree and understand that California law requires a 6-month waiting period before a divorce can be legally finalized.
  • This waiting period begins from the date the other spouse is served, not from the date of filing.
  • While Fast Divorce expedites document preparation and court processing, this legal requirement cannot be waived or shortened by any service provider.

15. Governing Law and Jurisdiction

This agreement shall be governed exclusively by the laws of the State of California. Clients agree that any legal disputes arising from this contract shall be filed only in the courts of Los Angeles County, California. This clause does not limit a client’s ability to file regulatory complaints with California agencies, nor does it waive any protections under California consumer protection laws. If a court finds that Los Angeles County is not a proper forum, the case must still be heard within California.

By agreeing to these terms, the client acknowledges that Fast Divorce operates exclusively in California, making Los Angeles County the most appropriate venue for resolving disputes. Any attempt to file legal action outside of California shall constitute a material breach of this agreement.

16. Dispute Resolution and Arbitration Agreement

Before initiating legal proceedings, clients agree to contact Fast Divorce first to attempt to resolve any disputes informally by calling (818) 610-3392 or emailing hello@fastdivorce.com.

Internal Dispute Resolution Requirement:

Clients must first attempt resolution through Fast Divorce before filing any legal claims or regulatory complaints. If a dispute cannot be resolved within 30 days, binding arbitration will be the exclusive remedy. However, either party may file a claim in small claims court if the claim is within the court’s jurisdictional limits. Filing a regulatory complaint before completing arbitration constitutes a material breach of this agreement, entitling Fast Divorce to seek damages for reputational harm.

If a dispute cannot be resolved within 30 days, binding arbitration will be the exclusive remedy, except that either party may file a claim in small claims court if the claim is within the court’s jurisdictional limits. This arbitration agreement does not limit any consumer rights under California law.

17. Delivery of Services

All services are 100% online. Clients understand that all documents will be provided electronically in PDF format via our secure portal (Clio for Clients).

  1. Communication and Client Support

Fast Divorce provides support through:

  • Email: hello@fastdivorce.com
  • Phone Support: (818) 610-3392
  • Live Chat: Available 8 AM – 8 PM, 7 Days a Week

Clients are expected to communicate respectfully and professionally. Abuse, threats, or excessive communication may result in termination of services without a refund.

19. Contact

Physical and Mailing Address: 20944 Sherman Way, Suite 101, Canoga Park, California 91303