PRIVACY POLICY
Effective as of February 1, 2026 (the “Effective Date”)
This Privacy Policy (this “Policy”) describes how Fast Divorce, Inc. (“Fast Divorce”, “we”, “us”, or “our”) collects, uses, discloses, and protects personal information when you visit or interact with fastdivorce.com and related public webpages, forms, and resources (the “Site”).
If you become a paying client, additional privacy practices related to document preparation, filing, and case administration are governed by your Client Agreements (including the Master Services Agreement and its privacy-related exhibits).
- Key Disclosures
- We do not sell personal information.
- We do not share personal information for cross‑context behavioral advertising as defined by the California Privacy Rights Act (CPRA).
- We do not sell your case data.
- We do not use automated decision‑making to deny access to services or make legal determinations about your rights or obligations.
- Court filings are generally public records unless a judge orders otherwise. Where legally permitted and if you select applicable privacy‑oriented options, we may structure filings to reduce the amount of sensitive detail in public documents, subject to court rules and judicial approval. This is not a guarantee of sealed, confidential, or entirely private records.
- Personal Information We Collect
2.1. Information you provide to us
- Contact information (such as name, email address, phone number, and mailing address).
- Inquiry and communication content (such as messages you send through web forms, email, SMS/MMS, or phone).
- Pre‑engagement transaction information if you make a purchase or deposit through the Site (processed by third‑party payment processors).
2.2. Information collected automatically
- Internet or network activity (such as IP address, device identifiers, browser type, pages viewed, referring/exit pages, and timestamps).
- Cookies and similar technologies (see Section 6).
- Approximate geolocation inferred from your IP address.
2.3. Sensitive personal information
We do not intentionally collect sensitive personal information through the public Site before hire. If you choose to send sensitive information to us, do not send full Social Security numbers, full payment card numbers, bank credentials, or medical records through email or SMS/MMS.
- Sources of Personal Information
We collect personal information from: (a) you directly; (b) your device/browser through automatic collection on the Site; and (c) service providers that help us operate the Site and process inquiries, communications, and (if offered) payments.
- How We Use Personal Information
- To provide, operate, maintain, and improve the Site and pre‑sales workflows.
- To communicate with you and respond to your requests.
- To process pre‑engagement payments or deposits (if offered).
- To detect, prevent, and respond to security incidents, fraud, abuse, or unlawful activity.
- To comply with legal obligations and enforce our terms and policies.
- With your consent, to publish testimonials or success stories that identify you (otherwise, we may use feedback in de‑identified or anonymized form).
- How We Disclose Personal Information
We disclose personal information only as reasonably necessary to operate our business, deliver requested services, or comply with legal obligations. Examples include:
5.1. Service providers / processors
- Website hosting, IT security, and analytics/website tools.
- Email and SMS/MMS communications providers.
- Payment processors (such as Stripe, PayPal, or similar providers) for any checkout transactions.
- E‑signature and client portal providers (for clients after hire).
We require service providers to use personal information only to provide contracted services to us, to safeguard the information, and to comply with applicable privacy and security laws.
5.2. Courts and legal process (primarily for clients after hire)
- California Superior Courts and court‑connected entities.
- E‑filing service providers (EFSPs) and court clerks.
- Process servers and related legal support services.
- Government or law‑enforcement agencies when legally required or to protect rights, property, or safety.
5.3. Business transfers
In connection with a proposed or completed merger, acquisition, reorganization, financing, bankruptcy, or sale of all or part of our business, we may transfer personal information as part of that transaction, subject to confidentiality safeguards and applicable law.
- Cookies and Similar Technologies
We use cookies, web beacons, SDKs, and similar technologies to keep sessions secure, remember certain preferences, and understand how the Site is used so we can improve it.
You can control cookies via your browser settings. If you block or delete cookies, some Site features may not function properly.
We honor Global Privacy Control (GPC) signals on our websites where technically feasible and treat them as a request to opt out of sale/sharing (even though we do not sell or share personal information as defined by CPRA).
- No Sale / No Sharing
We do not sell your personal information. We do not share your personal information for cross‑context behavioral advertising as defined by CPRA. We also do not sell or share mobile numbers with third parties for their own marketing purposes.
- Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information under our control. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Payment information is processed through PCI‑compliant third‑party payment processors. We do not store full card numbers or CVV codes on our own servers.
If we learn of a security incident that compromises the privacy or security of personal information, we will investigate, take reasonable steps to contain and remediate the incident, and provide notifications as required by applicable law.
- Retention
We retain personal information only as long as necessary for the purposes described in this Policy, to comply with legal and accounting obligations, to resolve disputes, and to enforce our agreements. Retention periods vary by category and context. Typical ranges (measured from the later of completion of services or last meaningful interaction) include:
- Identifiers and contact information: at least 1 year and up to 3 years (recordkeeping and support).
- Court and case data; service-of-process data (for clients): typically 1–3 years, or longer if required by court rules, orders, statutes of limitation, or LDA laws.
- Financial and billing metadata: typically 4–7 years (tax/accounting and dispute resolution).
- Content of communications (Portal, email, SMS): typically 1–3 years, subject to legal holds or disputes.
- Technical and usage data: up to 2 years (often shorter in rolling logs or aggregated form).
- Sensitive personal information (if collected): only as long as necessary for the specific filing, verification, or legal purpose.
When personal information is no longer needed, we aim to securely delete or irreversibly de‑identify it consistent with our retention schedule and legal requirements.
- Your Privacy Rights (California)
If you are a California resident, you may have rights under the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA), subject to exceptions. These rights may include:
- Right to know/access (categories and specific pieces of personal information we collected about you).
- Right to delete personal information we collected from you.
- Right to correct inaccurate personal information.
- Right to opt out of sale/sharing of personal information (note: we do not sell or share as described above).
- Right to limit certain uses/disclosures of sensitive personal information (if applicable).
- Right to non‑discrimination for exercising your privacy rights.
How to submit a request: Email hello@fastdivorce.com (or privacy@fastdivorce.com, if provided) or call (818) 610‑3392. To help protect your privacy, we will take steps to verify your identity before fulfilling certain requests. If you use an authorized agent, we may require proof of authorization and may require you to verify your identity directly.
Response timing: We will confirm receipt and respond within timeframes required by applicable law.
- Children’s Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information to us, contact us and we will take appropriate steps to delete it in accordance with applicable law.
- Third‑Party Links
Our Site and communications may include links to or integrations with third‑party services that we do not control (for example, mediators, financial tools, external legal resources, or other professionals). We are not responsible for the privacy practices of those third parties. Review their policies before providing personal information to them.
- Accessibility
We are committed to providing a Privacy Policy and online experience that are accessible to individuals with disabilities. If you have difficulty accessing this Policy or need an alternative format, contact us using Section 15.
- Changes to This Policy
We may update this Policy from time to time. When we do, we will post the updated Policy on our website and update the Effective Date at the top. Where required by law, we will provide additional notice or obtain your consent.
- Dispute Resolution
Disputes relating to this Policy are governed by the dispute‑resolution, arbitration (with small‑claims carve‑out and 30‑day opt‑out), choice‑of‑law, and venue provisions in the Website Terms of Use (and, for paying clients, in the Client Agreements). Nothing in this Policy limits any non‑waivable rights you may have under applicable law.
- Contact Us
Fast Divorce, Inc.
20944 Sherman Way, Suite 101
Canoga Park, CA 91303
Phone: (818) 610‑3392
Email: hello@fastdivorce.com
When you contact us, please do not include full card numbers, full Social Security numbers, or medical records.